1. Data controller
In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018, it is reported that the personal data collected through this website will be processed by:
- Trade name: Mas Montseny
- Legal representative: Josep Mª Catà Català
- Tax ID: 39647874-Z
- Address: C/ Santiago Rusiñol 1, 43760 El Morell (Tarragona), Spain
- Email: info@masmontseny.com
2. Purpose of data processing
The personal data provided through this website or by other means (such as email, orders, or forms) will be processed for the following purposes:
- Manage and process product orders (olive oil, artisanal gift packs, etc.).
- Perform agricultural services at the customer’s request.
- Respond to requests for information, quotes, or contact.
- Send commercial communications (only if express consent has been obtained).
- Administrative, accounting, and tax management of services provided.
- Improve the user experience and website security.
3. Legal basis for processing
The legal basis for processing the data is:
- Performance of a contract for the purchase of products or contracting of services.
- Express consent from the user when providing their data.
- Legal obligation in tax and accounting matters.
- Legitimate interest in improving the quality of services and website security.
4. Data retention
The data will be retained for as long as there is a commercial relationship and for the period necessary to comply with legal or contractual obligations. In the case of commercial communications, data will be kept until the user withdraws consent.
5. Disclosure of data to third parties
Data will not be transferred to third parties, except where required by law or when necessary to provide the service (e.g., couriers, payment gateways, accounting services, or technology providers). All third parties are duly contracted and subject to confidentiality obligations.
To protect the site’s forms against spam, we use the Akismet service (Automattic Inc.). When you submit a form, some data (such as your IP address, email address and the content of your message) is transmitted to Akismet’s servers, located outside the European Economic Area (USA), solely to detect fraudulent submissions and with the appropriate safeguards provided for by the GDPR. More information: automattic.com/privacy.
6. Rights of data subjects
The user may exercise their rights of access, rectification, erasure, restriction, objection, and portability of their data at any time by writing to:
- Postal address: C/ Santiago Rusiñol 1, 43760 El Morell (Tarragona)
- Email: info@masmontseny.com
A complaint may also be lodged with the Spanish Data Protection Agency: www.aepd.es
7. Security measures
Mas Montseny applies appropriate technical and organizational measures to guarantee the security, confidentiality, and integrity of personal data, preventing its loss, alteration, or unauthorized access.
8. Cookies
This site uses first-party and third-party cookies for basic operation, session and language management and, with your consent, for statistical and marketing purposes. Full details (categories, providers, durations and how to manage them) are available in our Cookie Policy.
On the contact page we embed a Google Maps map (Google Ireland Ltd.). This content does not load or install any cookies until you give your explicit consent by clicking the “Load map” button. When loaded, Google may install cookies and process data (such as your IP address) in accordance with its privacy policy: policies.google.com/privacy.
9. Online dispute resolution
Pursuant to Regulation (EU) No. 524/2013, you may access the Online Dispute Resolution Platform of the European Commission: ec.europa.eu/consumers/odr.
10. Mill appointment bookings (milling)
When you request an appointment to press your olives through the website booking form, we process the following data: identification and contact details (name and surname, phone, WhatsApp, email and town), harvest data (kilos, variety, type of production and condition of the olives) and the document accrediting the management of the land (DUN or a document proving that you manage the land).
Purpose: to manage and confirm the appointment, organise the milling service and ensure the traceability of the oil.
Legal basis: performance of the requested service and, where applicable, compliance with legal obligations regarding agri-food traceability (art. 6.1.b and 6.1.c GDPR).
Retention: we keep the data for the duration of the relationship and for the legally required periods. The accrediting document is stored in a restricted manner, in a private space accessible only to authorised staff, and is deleted when it is no longer necessary for the purpose.
Recipients: we do not share this data with third parties, except by legal obligation. It is processed with security measures that prevent unauthorised access.
You may exercise your rights of access, rectification, erasure, objection, restriction and portability as indicated in section 6 of this policy.
11. Changes to the privacy policy
Mas Montseny reserves the right to modify this policy to adapt it to regulatory changes or website improvements. It is recommended to review it periodically.